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Privacy

Commitment

PS Office Supplies Ltd t/a Worklifehome is committed to respecting your privacy whilst providing the highest possible quality service. We recognise your need to know that your personal data is being lawfully processed and held in compliance with the Data Protection Act 1998. Personal data is any information that relates to a living individual who can be identified from that data and so covers the information you may provide to us.

Purpose

PS Office Supplies Ltd t/a Worklifehome provides you with the information set out in this Privacy Policy so that if you share your personal data with us you are aware of what we do with it.

Data Controller

PS Office Supplies Ltd t/a Worklifehome is the data controller of your personal data and we will only collect information in accordance with the Data Protection Act 1998. Our contact details are listed below.

Data Collection

We collect information from you when you register or when you email us to receive updates to our site, this includes: -

  • Your Name
  • Your Email Address
  • Your delivery address
  • Your company name, address, telephone and fax number (if applicable).

This information is collected from the online form that you complete and submit to PS Office Supplies Ltd t/a Worklifehome.

As an anonymous form of collection, temporary ‘cookies’ are used. These cookies collect the first level domain name of the user, for example if the email address is ‘John@example.comThis email address is being protected from spam bots, you need Javascript enabled to view it ,’ the cookie will collect the ‘example.com’ portion. As well as this, cookies also collect the data and time the web site was accessed. Cookies by themselves cannot be used in identifying a user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not have any implications on the computer. Cookies are essential for the general running of the site, especially the Shopping Basket and Ordering Facilities.

We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numerical code that identifies your computer on a network, or rather in this case, the Internet. IP addresses, as well as been used for diagnostic purposes are also used for demographic information gathering, such as determining how many visitors to our site are from outside the UK.

Use of Personal Data

We use the information that you personally provide to:

  • Improve the information and support we provide
  • Process any requests you make
  • Provide you with information about products and services we offer
  • Gauge demand for particular items
  • Contact you if once an order is made any changes have occurred, such as Delivery Dates. 

In the interests of continually improving our services to you, we may contact you from time to time to give information of new products and services that are relevant to you. We are committed to giving you the choice of whether or not to receive such information. If you do not wish to be contacted by us, please tick the Opt-Out box on the online form. If you wish to opt back in at any time you can do this by sending us an email.

Sensitive Information

We will never collect sensitive information about you without your express consent.

Third Parties use of your Personal Data

PS Office Supplies Ltd t/a Worklifehome will not sell or share your personal data with others.

Accuracy

PS Office Supplies Ltd t/a Worklifehome strives to keep your personal data up-to-date and accurate. We will amend or delete inaccurate data as soon as reasonably practical after a request from you to do so. Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you. Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.

Tracking

In addition to the information we collect as described previously, we collect anonymous information about the use of our Web Site. For example, we analyse users viewing patterns of the site, which pages that are viewed and which are missed. As part of our collection policy, we also collect information about which Web Browsers our web site viewers use. This does not identify the user by any means; it simply allows us to compile statistics about our visitors and their use of our Web Site.

Our website contains hyperlinks to other pages on our Web Site. We use technology to track how often these links are used and which pages on our Web Site our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.

We use this anonymous data to improve the content and functionality of this Web Site and our e-mail updates, to better understand our customers and to continually improve our service.

Security

PS Office Supplies Ltd t/a Worklifehome is committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When making an order through the website, the user is directed to a secure 256bit connection that encrypts all credit card details.  

Changes

All changes to this Privacy Policy will be posted here.

Contact us

If you have comments or questions about our privacy policy please email them to marketing@psonline.co.uk. Alternatively you can write to us at 40 Great Lister Street, Birmingham, B7 4LS. We are also contactable by phone 0121 333 5000 or by fax on 0121 333 5001.

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